Your personal data is data which by itself can identify you. We are Top Spin Tennis. This statement sets out how we'll use your personal data. You can contact the person responsible for data protection by emailing: info@topspintennis.co.uk.
We will use your personal data for the reasons set out below and we will use it to manage your account with us. We only collect data about you from you. We do not source personal data indirectly or from third parties. The personal data we may hold and use is:
You do not have to provide any personal data to us to purchase from us. However, you will need to provide certain details (at a minimum name and contact details) if you wish us to order products or services for you. This data can be erased once your contract is complete. You will need to provide personal data if you wish to sign up to our SLICE loyalty scheme.
We will keep any communications from you until such time as the matter relevant to the communication has been completed. These communications may be archived for a period of time for any quality control or staff training purposes.
We will process your data:
You're free at any time to withdraw your consent. The consequence might be that we no longer can do certain things for you such as operating your SLICE account.
We will not disclose your personal data to any other company or organisation unless you explicitly consent to this except where we are legally obliged to.
Your personal data will not be transferred outside the UK.
Your personal data may be used to confirm your identity and to prevent fraud.
We may use your email address for marketing purposes. You can unsubscribe at any time by contacting us. In the case of social media, you can unsubscribe using that social media platform.
We'll retain your personal data until you request it be erased. In the case of credit card data, this will be erased in accordance with PCI-DSS regulations once the contract which requires that data has been concluded.
You may view the personal data we hold at any time for no charge. You may be required to prove your identity. We will correct any information that is inaccurate or no longer relevant. This can either be done in any of our shops or via email to: info@topspintennis.co.uk.
For further information on GDPR and how it affects you, see the Information Commissioner’s Office web site at ico.org.uk.
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